Ombudsman Program

 

Long-Term Care Ombudsman are advocates for resident of nursing homes, board and care homes, assisted living facilities and similar adult care facilities. They work to resolve problems of individual resident and to bring about changes at the local, state and national levels to improve care. While most residents receive good care in long-term care facilities, far too many are neglected, and other unfortunate incidents of psychological, physical and other kinds of abuse do occur. Thus, thousands of trained volunteer ombudsman regularly visit long-term care facilities, monitor conditions and care, and provide a voice for those that are unable to speak for themselves.

 

We serve as professional intermediaries for those who may experience difficulty speaking or acting for themselves.

 

The Ombudsman Program is the agency charged with serving as advocates for persons living in long-term care (LTC) facilities. Through a network of State, regional, district and volunteer ombudsmen, we seek to achieve this resolution through mediation, negotiation, referral to enforcement agencies, and training of caregivers.

 

 

 

Senior Services of Northern Kentucky has a golden opportunity for those who qualify. If you are interested in becoming a volunteer resident representative, a volunteer certified ombudsman, a volunteer advisory council member then we have a very unique offer for you. Please contact the Ombudsman Program at 859-491-0522 or send an email to ppangburn@seniorservicesnky.org to find out more about volunteer ombudsman opportunities.